FAQs
Reservations
You can easily book directly through our website in just a few clicks. Simply choose your preferred villa or guesthouse, select your dates, and confirm your reservation. If you need assistance, our team is always available to help via WhatsApp, phone, or email.
We accept major credit cards (Visa, MasterCard), bank transfers, and secure online payments. For guests already in Bali, we can also arrange local payment options for your convenience.
To receive a full refund, guests must cancel within 48 hours of booking, and the reservation must occur at least 14 days before check-in
If guests cancel at least 7 days before check-in, guests will be refunded 50% for all nights. If guests cancel after that, the host will be paid 100% for all nights.
For advance bookings, we require a 50% down payment as a security deposit to secure your reservation. The remaining balance can be settled closer to their check-in date
Questions About Villas & Guesthouses
Yes! All our villas are fully furnished and come with everything you need for a comfortable stay, including kitchen essentials, linens, and modern amenities.
Absolutely. Every villa includes a private swimming pool, and our guesthouse also features a shared pool for all residents.
Yes. Housekeeping is provided 3 times per week in our villas and 2 times per week in our guesthouse.
Of course! All our properties are equipped with high-speed Wi-Fi, making it easy to work, stream, or stay connected during your stay.
Additional Questions
Some of our villas and guesthouses are pet-friendly, but this depends on the specific property. Please contact us before booking to confirm if your furry friend can join your stay.
Yes, we provide private parking for our villas and convenient parking space for our guesthouse guests.
Yes! Our team is available to assist you throughout your stay. Whether it’s a maintenance issue or you simply need recommendations, we’re just a call or WhatsApp message away.
Yes, we do! We have our own laundry service located right next to our guesthouse, making it easy and convenient for our guests to take care of their clothes during their stay.